The Hakkoda Ropeway is extremely busy during January, February, and the Spring Festival period (February 15–22). We cannot predict the weather conditions or whether the ropeway may be suspended on the day; these are subject to change without notice. If the ropeway is suspended, we will contact you around 7:00 AM by email or other means. An alternative tour will be offered, so please gather at the front entrance of the Sukayu Onsen Inn by the scheduled start time. You can also check the operation status of the Hakkoda Ropeway at their official website https://hakkoda-ropeway.jp/. If there are available slots the following day, we will reschedule your tour. Please contact us by email (northwind.4ride@gmail.com) by noon on the same day. If no slots are available, refunds and cancellations will be processed. If the ropeway is suspended while waiting in line, the entire tour will be canceled. We will handle the cancellation and refund procedures. If there are available slots the next day, we can reschedule your tour. Please contact us by email (northwind.4ride@gmail.com) by noon. If no slots are available, refunds and cancellations will be processed. The tour is scheduled according to JR Bus operation routes https://www.jrbustohoku.co.jp/route/11/267/. Please allow ample time and arrange for suitable transportation. Sample Schedule Considering Ropeway Waiting Times: These are approximate schedules. Waiting times may exceed 150 minutes (please be aware). After the tour ends and we disband, participants are responsible for their own transportation to the base station.

Waiting for Ropeway: 30 minutes (December, March)

9:30: Meet with the guide 9:30–10:00: Ropeway wait time 10:00–10:10: Ropeway ascent 10:10–10:30: Change gear 10:30–11:30: Ice Tree walk 11:30–11:50: Change gear 11:50: Tour ends / disband 11:50–12:00: Ropeway descent Waiting for Ropeway: 60 minutes (December, March)

9:30: Meet with the guide 9:30–10:30: Ropeway wait time 10:30–10:40: Ropeway ascent 10:40–11:00: Change gear 11:00–12:00: Ice Tree walk 12:00–12:20: Change gear 12:20: Tour ends / disband 12:20–12:30: Ropeway descent Waiting for Ropeway: 90 minutes (January, February)

9:30: Meet with the guide 9:30–11:00: Ropeway wait time 11:00–11:10: Ropeway ascent 11:10–11:30: Change gear 11:30–12:30: Ice Tree walk 12:30–12:50: Change gear 12:50: Tour ends / disband 12:50–13:00: Ropeway descent Waiting for Ropeway: 120 minutes (January, February)

9:30: Meet with the guide 9:30–11:30: Ropeway wait time 11:30–11:40: Ropeway ascent 11:40–12:00: Change gear 12:00–1:00 PM: Ice Tree walk 1:00–1:20 PM: Change gear 1:20 PM: Tour ends / disband 1:20–1:30 PM: Ropeway descent Waiting for Ropeway: 150 minutes (Spring Festival)

9:30: Meet with the guide 9:30–12:00: Ropeway wait time 12:00–12:10: Ropeway ascent 12:10–12:30: Change gear 12:30–1:30 PM: Ice Tree walk 1:30–1:50 PM: Change gear 1:50 PM: Tour ends / disband 1:50–2:00 PM: Ropeway descent

Alternative Schedule if the Ropeway is Suspended Estimated outline.

Meet with the guide: 9:50 Change into gear: 9:50–10:10 Travel time: 10:10–10:20 Heavy Snow Walk: 10:20–11:20 Travel time: 11:20–11:30 Change back: 11:30–11:50 Tour ends / Disbanding: 11:50 Walking Tour Duration: Approximately 1 hour Minimum Number of Participants: 2 people Eligible Age: No restrictions Rental Equipment:

Adult snowshoes (for boots size 22cm and above) Children's snowshoes (for boots size 15–19cm) Warm clothing, waterproof pants, waterproof boots, gloves, goggles, knit hat (limited quantities and sizes available) Clothing & Items to Bring:

Please wear warm, waterproof clothing, pants, and snow boots. Gloves, knit hat, and goggles or sunglasses if needed. Note: Rental clothing is provided at the summit park station. It can be very cold during waiting times for the ropeway. 500ml water Activity Participation Agreement:

Please review and understand the Activity Participation Agreement carefully. All participants must agree to the terms before booking. (https://peraichi.com/user_files/download/2b87c940-74c5-013e-d8c4-0a58a9feac02)

By making a reservation, you are deemed to have accepted these terms. Other Important Notes:

This information will be used for contacting participants. Please register a reliable phone number and email address. If you will be late, be sure to contact 4ｰRide at TEL: 017-718-8557. For requests outside the standard plan, please contact 4ｰRide at TEL: 017-718-8557 or email: northwind.4ride@gmail.com. The best time to see the ice trees ("Juhyo") is from January to February. Please understand that in December and March, the tour may revert to the "Hands-Free" Hakkoda Snowshoe Tour. The round-trip ropeway tickets will be handed out after distribution; please manage them responsibly. Handle smartphones, cameras, valuables, etc., at your own risk and responsibility. Glasses and sunglasses are also to be managed at your own risk. If using drones for filming, please check and follow your local regulations.

・Due to weather conditions or other circumstances, the guide may decide to change the tour schedule. In such cases, refunds will not be provided. We appreciate your understanding in advance. ・If the tour is canceled due to reasons such as natural disasters, severe weather, official guidance to suspend or cancel activities, or other unavoidable circumstances, no cancellation fee will be charged. All cancellation procedures will be handled by our company. If you paid by credit card, please contact your card issuer for refund processing.